Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

Cancellation

• Orders can be canceled within 24 hours of purchase.

Refunds

• Refunds are only processed if an item is defective or incorrect.
• Refunds are initiated within 5-7 business days after approval.

Returns

• Returns are accepted within 14 days of receiving the item.
• Items must be unused, in original packaging, with proof of purchase.

Non Returnable Items

Personalized or used items cannot be returned.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.